Direct efficiency gains can be achieved by introducing digital solutions into value-added processes. Better and more flexible planning of business processes can save resources and improve communication with customers, employees and business partners.

The advantages of using digital solutions like CRM-systems or ERP-systems for process optimisation include saving of resources, simplified customer communication and long-term increase in efficiency.

In addition to the financial investment in technical solutions, the willingness of employees to use them is a key success factor during the introduction. Involving them as actual end users as early as the planning, analysis and testing phases can provide a decisive advantage in later acceptance.

To make these transformation processes easier, DataSkills4SME aims to support your company via innovative e-Learning measures to gain efficiency.